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Customer Care Executive/Patient Relationship Officer(Full Time Voice Profile)

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Customer Care Executive/Patient Relationship Officer(Full Time Voice Profile)

Open Mind Services Limited,B3-943, 9th Floor,Spaze IT-Tech Park, Sohna Road, Gurgaon
Not Disclosed
Full Time
15 Open Position
0 - 2 Years

Overview

Description

Profile: Agent will be responsible for handling incoming/outgoing calls from customers/Patient calling from varies cities. He/She will then have to reply to those queries in a set format,book Doctor appointments on a portal, comfort the customer is case of emergency, transfer the call to other departments if required etc.

Please Note:

In Process 1  - Candidate should have good English speaking skills; Candidate should be comfortable with rotational shifts and rotational week off (NO NIGHT SHIFTS)

In Process 2  - Candidate should have fluency in English (Excellent communication skills); should be comfortable with Rotational Week off.

In Process 3 - Candidate should have basic excel knowledge and good email writing skills, should be comfortable with rotational week off and rotational shifts.

Process 1: English and Hindi,7 Females/Males, Salary: INR  12000 - 15,000
Process 2: English and Hindi,5 Female, Salary:INR 15000 - 17000
Process 3: English and Hindi,1 Male, Salary: INR 10,000 - 12,000
Timings: General/Rotational

Skills

  • communication skills

Requirements

Any , Any

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