Profile: Agent will be responsible for handling incoming/outgoing calls from customers/Patient calling from varies cities. He/She will then have to reply to those queries in a set format,book Doctor appointments on a portal, comfort the customer is case of emergency, transfer the call to other departments if required etc.
In Process 1 - Candidate should have good English speaking skills; Candidate should be comfortable with rotational shifts and rotational week off (NO NIGHT SHIFTS)
In Process 2 - Candidate should have fluency in English (Excellent communication skills); should be comfortable with Rotational Week off.
In Process 3 - Candidate should have basic excel knowledge and good email writing skills, should be comfortable with rotational week off and rotational shifts.
Process 1: English and Hindi,7 Females/Males, Salary: INR 12000 - 15,000
Process 2: English and Hindi,5 Female, Salary:INR 15000 - 17000
Process 3: English and Hindi,1 Male, Salary: INR 10,000 - 12,000